Terms of Service

Welcome to Audemporium. Audemporium is an e-commerce business specializing in DJ equipment. Please carefully read the following terms of service as you are accepting and agreeing to them by visiting our website and/or making a purchase.

Definition of Terms

“Chargeback” refers to the process of reversing a payment initiated by a consumer from their bank or credit card issuer who requests a refund or the reversal of a charge to reclaim the funds.

“Company/Us/We” refers to the online retailer Audemporium, which sells premium DJ equipment.

“Content” refers to all forms of information conspicuously displayed on the website, including written texts, visual images, and any other pertinent data.

“E-wallet” refers to a digital payment system that enables online purchases. E-wallets provide consumers with the additional benefit of storing their financial data.

“Intellectual property” refers to all of Audemporium’s assets, including text, images, and logos.

“Minor” refers to individuals who have not yet reached the legally-defined age of majority. Children under the age of 13 are considered minors under the COPPA, and we are prohibited from collecting their personal information. 

“Newsletter” refers to updates, articles, announcements, and promotions of an organization. 

“Platform” refers to the website of Audemporium.

“VAT” refers to value-added tax which is a consumption tax on the value contributed to a product or service. 

“You” refers to the users of a website including those who visit the site and/or engage in purchasing activities.

Product Information and Disclaimer

Audemporium makes every effort to offer information on its goods that is correct and up to date; but, mistakes or omissions may occasionally occur. We retain the right to edit any content at any time without prior notice and correct any errors that may appear.

The product images featured on the Audemporium website are intended for illustrative purposes only. The actual products may exhibit minor variations in packaging, colors, or appearance compared to their digital representations.

We only intend for this information to serve as a source of reference when it comes to any advice or recommendations regarding the usage, maintenance, or care of its goods. You are completely responsible for ensuring that the items are used in a manner that is both safe and legal, in line with all laws, rules, and regulations that are relevant.

Formation of Contract

  1. It’s necessary to understand that neither the Terms nor the information provided on the website should be viewed as offers to buy. There is no legal agreement formed between us until the products have been properly delivered to your specified address.
  2. In order to start a purchase, we kindly ask that you follow the instructions provided on the website. An order confirmation will then be sent to you right away. It is important to note that receiving an order confirmation does not imply that your order has been accepted.
  3. Once your order has been delivered to the designated delivery address and a confirmation email has been provided to you, we formally acknowledge and accept it.
  4. The responsibilities under the contract only pertain to the goods we deliver to you. Please be advised that your order can arrive at different times and in multiple parcels.

Pricing, Order, and Payment

The information, descriptions, and prices displayed on our site may, on rare occasions, contain errors despite our rigorous efforts to ensure accuracy. In the event of incorrect pricing for a product you have ordered, we retain the authority to cancel your order before delivery. Rest assured, we will promptly notify you via email should such a situation arise. Our commitment to customer satisfaction is reinforced by our comprehensive Return and Cancellation Policy, which guarantees a full refund if you have already made payment for your order.

Prior to confirming your purchase, our website offers a comprehensive overview of all relevant expenses, encompassing shipping charges and any applicable value-added taxes (VAT). Please be advised that our platform exclusively accepts payments in Philippine Pesos, unless expressly stated otherwise.

It is crucial to comprehend that even after we have confirmed your order, we are under no obligation to fulfill it should there be an inaccuracy in the pricing displayed on the platform.

Proper authorization is required to utilize a payment card when necessary, and the associated card or account must have sufficient funds for us to process the payment. Please be aware that we will not initiate the shipping process until the payment has been successfully processed. 

Credit card payments are securely processed through our selected payment service provider, who may conduct a credit check and offer alternative payment options, ensuring a seamless transaction. We have partnered with renowned and reliable third-party platforms for payment processing, ensuring the security and confidentiality of your payment information.

By clicking the “Checkout” button after providing payment authorization, you affirm that the card belongs to you and that you are the legitimate owner, possessing the necessary funds or credit to complete the purchase. We may validate the payment information provided before dispatching the products.

By placing an order through Audemporium’s website, you warrant that you have the financial means to fulfill the purchase and that all the information provided is genuine and accurate.

Please be advised that all orders are subject to approval and availability. We reserve the right to reject or cancel any order at our sole discretion, ensuring the integrity and quality of our services.

Shipping Services

We make every effort to process and ship orders as quickly as possible. However, the amount of time it takes to get your order to you can change depending on the availability of the product, your location, and the shipping option that you choose.

The projected delivery timelines that have been provided are simply estimations and cannot be guaranteed in any way. 

We are not responsible for any delays that are the result of delays caused by external shipping carriers or unanticipated events that are outside of our control.

You are responsible for supplying shipping details that are correct as well as comprehensive. Audemporium expressly disclaims any liability for any losses, damages, or additional expenses that may occur as a direct result of providing an erroneous or insufficient address.

Returns and Refunds

Audemporium allows customers to return qualified items for a full refund within 24 calendar days. For details on the procedure for making a return, the eligibility conditions, and any fees or restrictions that may apply, please refer to our Return and Cancellation Policy.

Please get in touch with the customer service staff at Audemporium to get the return process started. Include the details about your order, the cause for the return, as well as any photographs or proof that support your claim.

After Audemporium has received and inspected the returned item(s), any relevant refunds will be credited to the initial payment method used for the purchase within a reasonable time limit. This will occur after Audemporium has received the returned item(s).

Mistaken Orders

If you have made a purchase error after placing your order, please contact our support team as soon as possible. We will attempt to assist you in any way feasible.

Refusal of Order

  1. We maintain the full authority to remove or make alterations to any content or items posted on our platform at any given time. While we make every effort to fulfill orders, there may be rare instances, such as product shortages or pricing discrepancies, where we retain the right to decline an order, even after confirming it with an order confirmation.
  2. Please be assured that should the need arise to cancel your order, we will promptly initiate a refund of your payment.
  3. It is important to note that we hold no liability, whether the products have been sold or not if we remove any item from our website. We retain the right, without incurring any obligations, to modify or remove any materials or content presented on our website, as well as to refuse the processing or acceptance of any order.

User Conduct

As a user, you agree to abide by all applicable laws and regulations and to only use our website for legal purposes. You shall not engage in any activity that disrupts or interferes with the functionality of the website or compromises its security.

Intellectual Property

All of the content that can be found on our website, which includes but is not limited to text, photos, graphics, logos, and trademarks, is legally protected by intellectual property laws and is either the property of Audemporium or the proprietors of the content in question. You acknowledge that any use of the content, including reproduction, modification, distribution, or display, without the prior written permission of the lawful owner is strictly prohibited.

Applicable Law and Jurisdiction

These Terms and Conditions will be interpreted in accordance with the laws of the Philippines, governing their application and interpretation. In the event of a dispute with Audemporium concerning these Terms or your utilization of the website, you consent to submit the matter to the exclusive jurisdiction of the courts situated in the Philippines.

Limitation of Liability

Audemporium is not responsible for any damages, including direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with the use of Audemporium’s website or the purchase and use of our products. This includes damages of any kind, including but not limited to lost profits, business interruption, personal injury, or property damage.

We do not provide any guarantees or assurances, either express or implied, regarding the products it sells on its website in terms of their quality, merchantability, or suitability for a particular purpose.

Amendments

These Terms are subject to change at any time and without previous notification from us, which maintains the right to modify, amend, or update them. Any modifications that are made will take effect as soon as they are posted on the website. You have to check the Terms regularly for any modifications that may have been made.

You accept that you have read, understood, and agreed to be bound by these Terms of Service by making use of the Audemporium website and purchasing the company’s products. If you have any inquiries or issues, please get in touch with the customer service team at Audemporium for assistance.

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